Book Your Tropical Escape
\Explore the stunning landscapes of Tropical Trails and secure your reservation today. Our dedicated team is here to assist. Simply provide your contact details and our reservation specialists will guide you through the booking process, ensuring a seamless and unforgettable experience.
Cancellation Policy:
- Cancellation Grace Period: You have a 48-hour grace period to cancel your
reservation with no penalty. - Cancellation Beyond Grace Period: If you cancel outside the grace period but more
than 24 hours before the scheduled tour, a cancellation fee of 20% of the tour cost will be
retained, and the remaining balance will be refunded. - Cancellation Within 24 Hours: Cancellations made less than 24 hours before the
tour’s start time will not be eligible for a refund. - Changes Within 24 Hours: Changes made less than 24 hours before the tour’s start
time that result in a reduced total cost will not be accommodated. - Cut-Off Times: All cut-off times are based on the local time of the experience.
- Weather-Dependent Experiences: For experiences that require favorable weather
conditions, if the activity is canceled due to adverse weather, you will be offered an
alternative experience, date, or a full refund. - Minimum Traveler Requirement: Some experiences require a minimum number of
guests. If the minimum is not met and the experience is canceled, you will be offered an
alternative date or experience, or the cancellation policy will apply. - No Shows: No refunds will be issued for no-shows (including arrivals more than 30
minutes after the start time).
3 - Medical Emergencies: In the event of an unforeseen medical emergency, Tropical
Trail Adventures Tours and Taxi Transfer reserves the right to determine the eligibility
for a refund, with a maximum refund of 50% of the activity cost. - Vessel Cancellations: A full refund will be provided if the vessel is canceled.